Terms & Conditions
Let's Be Honest — Nobody Reads These Pages
And that's fine, honestly. But if you're about to hire us to build your website or run your ads, it's worth spending five minutes here. Because this isn't a wall of legal text designed to confuse you into agreeing to something you didn't mean to. This is just us telling you how we work. What's included. What isn't. What happens if something goes sideways. The stuff that should probably come up in a normal conversation before any money changes hands — but rarely does. So here it is in writing.
Three things. Website development, SEO, and digital marketing — primarily Google Ads, Facebook, and Instagram. Everything we do is scoped out in writing before we start. That written scope is what we work to. If it's not in there, it's not included.
This comes up more than you'd think. A client will ask us to add a booking system two weeks into a project, genuinely believing it was always part of the plan. Sometimes it was a miscommunication. Sometimes scope creep just happens. Either way — if it wasn't in the original agreement, it goes through a change request before we touch it. Takes ten minutes and saves a lot of confusion later.
Who This Is For
Anyone using the webtechtic.com website, anyone who reaches out about a project, and anyone who actually hires us. If that's you — a USA business owner looking for a website, better Google rankings, or someone to run your ads properly — these terms apply to the work we do together.
What We Need From You
This part matters more than most clients expect going in.
Short version — you own the work once it's paid for. The website, the ad creative, the content we wrote for your pages. All yours. We might use completed projects in our portfolio. Most clients are fine with that. If yours is a sensitive industry or you'd rather keep it private, say so early and we'll leave it out. No issue. The tools and processes we use internally to do the work — those stay ours. The output is yours. The method is ours. That's pretty standard for any agency.
What We Can and Can't Promise
We're honest about what we can and can't promise. Here's exactly where we stand on each service.
Websites
On-time delivery as agreed and 100% sign-off on the design before any code is written. If we miss a deadline we committed to, you don't pay for that phase. Simple.
SEO
We're not going to promise you'll rank number one for anything. Nobody can honestly make that promise and back it up. What we can promise is real work every month, full transparency on what we're doing and why, and measurable movement on the targets we agreed at the start.
Paid Ads
Markets shift, algorithms update, competition changes. We don't guarantee a specific return. We guarantee that your campaigns are managed weekly against real profit targets, your accounts are yours, and you'll always know exactly where your money went.
Confidentiality, Liability, Termination & Governing Law
The stuff that needs to be in here — written as clearly as we can manage.
Anything you share with us about your business stays with us. Revenue numbers, customer details, internal processes — that stuff doesn't leave the room. The people working on your account will have access to what they need. Nobody else. Same goes the other way — our pricing and processes are confidential too.
Our total liability in any dispute is capped at what you paid us in the 90 days leading up to it. This isn't a loophole to avoid accountability for genuinely bad work. It's the same commercial protection every legitimate agency operates under.
Ongoing services can be cancelled with 30 days written notice once any minimum commitment period is up. For project work, stopping partway through means paying for what's been done — and we hand over everything completed to that point. That's happened maybe twice in our entire history. But it's in here because it needs to be.
US law. United States. Any dispute that can't be resolved through a direct conversation gets handled accordingly. The date at the top changes when the content meaningfully changes. If you're an active client and something changes that affects your agreement, we'll tell you directly.
Good. Ask Them Before We Start — Not After.
If something here isn't clear, or if you want to talk through any of it before working together — just reach out. We'd rather have a five-minute conversation upfront than a misunderstanding later.
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